Welcome to Valois Shades

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FRIENDLY SUPPORT

Our support team always ready for you 7 days a week.

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FREE SHIPPING

Free worldwide shipping on all orders above $39.

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7 DAYS EASY RETURN

Return any faulty item within 7 days for immediate exchange.

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Track Order

Track orders within
24 hours 7 days a week.

#Frequently asked questions

Q: Where is Valois Shades located?
A: Valois Shades is located in Sydney, Australia.
Do you have a physical store?
A: No, we do not have a physical store. Valois Shades operates exclusively online to cut costs and provide competitive pricing to our customers.
Q: How long does it take to receive my order?
A: Once your order is placed, we will provide you with a tracking ID within 24 hours. Shipping within Australia typically takes 4 to 9 business days through Australia Post.
Q: How do I track my order?
A: You will receive a tracking ID via email within 24 hours of placing your order. You can use this tracking ID on the Australia Post website to track the status of your shipment.
Q: What if I don't receive my tracking ID within 24 hours?
A: If you haven't received your tracking ID within 24 hours of placing your order, please contact our customer support team
Q: Do you offer international shipping?
A: Currently, offer worldwide orders.
Q: What payment methods do you accept?
A: We accept payments through major credit cards, PayPal, and other secure online payment methods.